AXA Motor Insurance Refunds for Covid 19

Will AXA be providing their motor insurance customers with an insurance  refund as a result of Covid-19?


Yes. AXA have confirmed that we will be making a payment to our hundreds of thousands of motor insurance customers in the Republic of Ireland in recognition of the reduction in the level of motor claims experienced as a result of the Covid -19 crisis.  This is the first such initiative ever undertaken in the motor insurance market in Ireland and it will see AXA return millions of euros to our customers


Who is eligible for this payment?

All if AXA’s car, motorcycle, light commercial vehicle and Taxi insurance customers on cover with us on 29th April will receive a refund.


How will the refund payment work?

The refund will be a once-off payment by cheque directly from AXA.


When will I receive my refund?

Payments will commence from June 13th on a staggered basis.  All customers should receive their refunds by 1st July 2020.


What do I do if I have  a query/issue with cheque payment made through this once off payment?

Contact AXA directly on 01-8583470


How much will this cost AXA

AXA is refunding approximately €20M to motor customers.  This is the largest total payment amount of any insurer in the Irish Market.  The reward has been calculated based on expected claims savings from reduced usage of vehicles.


I have more than one policy with AXA, will I receive a payment for each of them? 

Yes, a €30 payment will be made for each Private car, van, taxi, and motorcycle live policy you held with AXA on 29th April 2020.